CARS24 is revolutionizing the way Thailand buys pre-owned cars. We know that buying a car is an important life decision, and our goal is to put our customers in total control of the purchase.
CONVENIENCE - Buy your car entirely online, and complete your purchase from the comfort of your home. Get the car delivered to your doorstep or pick it up from your preferred CARS24 Hub.
SAFE - We have thousands of fully verified pre-owned cars. Each car has been thoroughly checked with 150 checkpoints standard and certified by CARS24. All our cars come with a complimentary 12 month or 30,000 kilometers Service Warranty. With our 7 Day Return Policy, it’s okay to change your mind; if you don't like the car in 7 days, return it just like anything else you order online.
EASY - We take care of everything from documentation to ownership transfer to ensure you peace of mind.
1. Book your favourite car online: Browse through thousands of our cars on our website and check out the finest details using our 360 view. Find the car of your choice and reserve your test drive by paying a refundable booking fee. Don’t worry, the test drive is free and we will refund the booking fee to you at the test drive.
2. Test drive the car: Our team will contact you to confirm the car, time, and place for your test drive. Simply pick your preferred CARS24 hub or a location within our service area; we’ll be there with the car for you!
3. Home Delivery or Pick Up: Complete the full payment and documentation process online with a dedicated CARS24 Sales Consultant. We take care of everything that is required to register the car in your name. Get your car home delivered or pick it up from your nearest CARS24 Hub.
Enjoy the car! Once the car is delivered, you have 7 days to make sure it’s right for you. In case you change your mind; return it within 7 days of the delivery date to select another car or get your refund.
We procure high quality, non-accident cars directly from auctions, partnered dealerships, and wholesale car sellers.
All our cars undergo a 150-point technical inspection, and are refurbished to as good as new to meet our quality standards.
Our cars are located in one of the CARS24 Hubs in Thailand, where we conduct our rigorous vehicle inspection process. Once you reserve the car online, we will ship it to your selected CARS24 Hub or deliver it to your doorstep for the test drive.
Yes, each of our cars has passed a 150 point technical inspection check on vehicle background, service history, and road worthiness. Plus, they come with a 12 month / 30,000 kilometers Service Warranty (whichever is earlier).
CARS24 commits to providing a seamless and transparent transaction to our customers. Each car listed on our platform comes with a 150 checkpoint vehicle inspection report which gives a detailed description about multiple car parameters to ensure you take an informed buying decision. You can also check the car's finest details online with a 360-degree view.
Car Specifications: Make, Model, Variant, Car Manufacturing Year, Kilometers Driven, Fuel Type, Engine Type, Drive Type, Drivetrain, Transmission, and Trim.
Detailed Inspection Report & Car Expert Verdict: Exteriors, Electrical, Interiors, Engine, Transmission, Air Conditioning, Steering, Suspension & Brakes.
The car's listed price depends on several factors, such as:
Car's basic details: Make, Model, Trim, Age, Kilometers Driven Etc.
Car's condition: From our rigorous 150 checkpoint inspection; any refurbishment work and additional features installed also impact the final price of the car.
There is no need to negotiate on the price because we are 100% online, allowing us to save our costs, thereby offering you the car at the best price.
The website displays the car's listed price (inclusive of VAT). It includes free benefits for home delivery, registration charges and an extended warranty (if applicable). If there are any additional costs to be paid related to insurance or an upgraded extended warranty that will be explained to you in detail by our dedicated Sales Consultant, assisting you with the purchase.
Yes! All CARS24 cars come with a 7-Day Return. It’s ok to change your mind. If you don't like the car in 7 days, return it to get your refund, just like anything else you order online.
Write to us at [email protected] or call us at 02-057-1224 to initiate a return. The refund will include the price you paid for the car, including all charges like warranty, registration and delivery.
Select charges like new traffic file opening charges, loan processing fees, payment of any traffic fines (if applicable) will not be refunded.
Yes, with our 360 view you can see the car from every angle, inside and out. You can see the finest details of the car's exterior, interior, features, and other details as if in person using the latest 360 view technology. Other information such as the condition of the engine, transmission, tires, etc. is mentioned on the detailed vehicle inspection report.
Yes, you can book your test drive for the car on our website. Once you have made your booking, a CARS24 Sales Consultant will contact you to arrange the time and place for your test drive. But with our 7-Days Return, you won't need it! Enjoy your car and get to know it for a week instead of a test drive for a few kilometers!
You can book a car for a test drive up to three (3) days in advance. You can reserve the car by paying a fully refundable booking fee so that we can retain the car exclusively for you from other potential buyers.
The CARS24 team will review your booking details and get in touch with you. A dedicated Sales Consultant will assist you in booking your test drive. Once the test drive is completed, they will also assist you through every step of the purchase process. We will help you with the documentation, insurance, finance, warranty, payment, car registration and home delivery or pick up from our fulfilment hub.
If you don't want to purchase the car within 48 hours of your test drive, your car reservation will expire, and you will receive a complete refund. The reservation amount will be refunded to your account through the original payment mode within 15-30 business days for bank transfers and wallet payments, and your next billing cycle for credit cards.
We do not offer to buy cars at the moment. However, you may trade-in your car for a discount on your purchase with CARS24. Please note that your trade-in car may not be returned to you if you returned the car you purchased from CARS24, in this case, we will include the value of the discount with your refund.
Test driving the car is completely FREE! To reserve your preferred car, you will need to make a fully refundable deposit, but this will get refunded back into your payment channel within 15-30 business days for bank transfers and wallet payments, and your next billing cycle for credit cards.
YES! You can book up to 5 cars to test drive, but please note that you will have to pay the refundable deposit for each of the bookings.
If you would like to buy the car and make the payment in full, then our CARS24 sales professional will send you a payment link where you can pay for the car.
If you would like to apply for financing for your car, we will request for you to pay a financial token of 10,000 THB to reserve the car for you while you proceed with your financing application. In the case that there may be issues with the application, this amount will be refunded to you.
Once your test drive is complete and you decide that you would like another car, you will receive your refund within 3-5 business days for bank transfers and wallet payment, and your next billing cycle for credit cards.
You can pay for the car transaction online. CARS24 accepts Online Banking, Debit card, Credit card, TrueMoney Wallet, and Rabbit LINE Pay. Your CARS24 sales professional will send you a payment link where you can pay for the car.
Yes! CARS24 will assist you with finance options for car purchase through our partnered banks and other financial providers. Our Sales Consultant will coordinate with you post-booking and assist in applying for finance on your behalf. Financing approval depends on lenders' terms and conditions.
CARS24 cars are put through a rigorous 150-point check before they are put on the market. To also ensure that you receive the best quality cars, all of our purchases come with a complimentary 12-month or 30,000 kilometers (whichever is earlier) service warranty to make sure that your car remains in top shape post-purchase. The warranty covers vital parts of your car based on the comprehensive inspection report.
The car insurance is a service that you pay for to provide financial protection against physical damage or bodily injury resulting from traffic collisions and against liability that could also arise from incidents in a vehicle. The insurance is required to be purchased for your vehicle by law.
CARS24’s warranty, however, is our reassurance to you that all of the cars provided by us are of top quality. Our 150-point inspection makes sure that the cars do not have any problems and will not have problems when you buy them. In the unexpected case that you do experience difficulties with the car that you bought, this warranty will provide you with free or subsidized services as per the details provided in your warranty booklet.
No, CARS24 is offering a complimentary warranty for a period of 12-months or 30,000 kilometers, whichever is earlier.
Warranty applies only to the parts mentioned in the Warranty Booklet. Also, any incidental or consequential damages will not be covered under warranty.
Yes, the warranty is transferable.
For warranty to be valid, the buyer must ensure that:
The car is serviced only at CARS24 authorized service centres.
Usage of genuine replacement parts during service and repairs.
All the service/repair bills to be kept handy in case of verification.
For detailed terms and conditions, please refer to the warranty booklet received by you after your purchase.
You will need the following documents at the time of purchase:
For Full Payment:
Valid National ID or Passport and valid residence visa
House registration (if applicable)
Valid National ID or Passport and valid residence visa
House registration (if applicable)
Proof of Income:
3-months salary certificate
6-months bank statement
6-months bank statement
Latest annual Tawi-50 document, or monthly Tawi-50 from the last 6 months
If needed, any additional requirement will be communicated by our team.
CARS24 works with our authorized partners to offer auto insurance that you can purchase through our third party insurance provider. In case you have any specific requests with respect to insurance type or insurance provider, you can convey the same to your Sales Consultant during the purchase process. However, if you would like to purchase your own insurance separately, please let us know.
CARS24 will take care of the entire registration process for you. We will get all the relevant documents from you during the purchase process and complete the registration.
We charge a basic Department of Land Transport fee for ownership transfer. The cost depends on the DLT as well as other regulatory costs. Our team will share the exact amount during the purchase process.
To ensure a seamless experience, it is mandatory that we provide the end-to-end services when buying or selling cars, including getting the car transferred through CARS24.
After the purchase process is complete, we will call you to confirm your delivery and pick up details.
A CARS24 Fulfillment Expert will meet you at the delivery time and place to:
Verify your personal information
Get the delivery receipt signed, and
Hand over the car, keys, and its documents.
We generally expect your pick-up or delivery process to take about 30 minutes.
Yes! You will have to present at the time of car delivery or pickup and present your identifications for verification.
Yes, you will need to present your National ID or passport at the time of delivery.
Your car will include all items/accessories mentioned on our website. Additional items, such as an owner's manual, spare keys, etc., will be included if it was present when CARS24 purchased the car.
You will also receive the Sales Agreement, Sales Contract, Invoice, Registration Certificate, Warranty Booklet, and Insurance Certificate.
We understand that buying a car is an important decision. That is why when you're buying a car from CARS24, it’s ok to change your mind. If you don't like the car in 7 days, you may return it just like anything else you order online.
Drive the car for 7 days to make sure that you like it as you expected. If, for whatever reason, you're not satisfied with it, you can send us an email via [email protected] or call us at 02-057-1224 within 7 days of your car delivery date to initiate the return process.
The CARS24 team will do a quick check to ensure that the car is in the same condition as it was at the time of delivery and then initiate the return. Once all details are verified, the refund will be processed within 15 to 30 working days.
Cars must be driven less than 500 km since the delivery to be eligible for return.
7 Day Return is not applicable if the car has been: modified or altered from the condition delivered, damaged, or has missing parts. To be eligible for the refund, the car must be in the exact condition as during delivery. The CARS24 team will re-inspect your car during the return process before initiating a refund
The transaction will be refunded within 15 to 30 business days if the car meets all the above-mentioned terms & conditions.
On processing your return under the 7 Day Return, you can choose to buy another car from CARS24. We would love to deliver another vehicle to you. However, you can return up to 3 cars per year for a full refund under the 7-Day Return.
All refund payments will be a reversal to the buyer's account. The transaction will be completed within 15 to 30 business days for bank transfers and wallet payments, and your next billing cycle for credit cards.
In case of a missing part or item, we will deduct the respective amount and refund the rest of the payment. CARS24’s technical team reserves the right to decide on the deduction amount for the missing part/item from the car.
All our cars undergo rigorous technical inspection to make sure they are delivered in top condition to you. In case of an issue with the cars after 7 days, you are also covered under our 12 month or 30,000 kilometres warranty.